ABOUT US -------------- swaroo e-commerce And services Pvt Ltd. with a decade of experience in providing IT infrastructure and solutions is the right choice for our clients. we have an excellent set of dedicated and a talented team. A team always thriving to make our clients successful and help them grow with our solutions. since our inception our team of experts have diligently ensured that we align the IT solutions to meet the business needs of enterprises with agility and precision. we believe creative mind exists to drive human progress on a global scale- to create new market's reshape industries and improve the lives of every person on the planet our unique combination and unparalleled capabilities power true transformation for people and organisations. we are a collective force of innovative capabilities trusted by all, to provide creative solutions and services that accelerate bringing life to ideas, in function like IT, sales and marketing. leadership at swaroo e-commerce And services is committed to providing the solutions that help your organisation transform. together, we have an incredibly powerful set of capabilities.our goal is to be your most trusted, most innovative and your long term partner. we believe we have created the next great services company and we have created it for our clients if you would like to know about our capabilities in broad, please go through our solutions and services offerings PRIVACY POLICY ---------------------- Incorporated under the companies Act, 1956 (No.1 of 1956) and that the company is private limited. uses and protects limited. uses and protects any information that you give us when you use this website. we are committed to ensuring that your privacy is protected. should we ask you to provide certain information by which you can be identified when using this website, then you can in accordance with this privacy statement. we may change this policy from time to time by updating this page. from time to time by updating this page. you should check this page from time to time to ensure that you are happy with any changes what type of information swaroo e-commerce And services collects swaroo e-commerce And services may collect the following information Name and organization Details contact information including email address creadit or debit card information mobile telephone number and network details other information relevant to customer survey and/or offers what swaroo e-commerce And services does with the information swaroo e-commerce And services gathers they require this information to understand your needs and provide you with a better service, and in particular for the following reasons: your information will enable swaroo e-commerce And services to provide you with the access to all parst of swaroo e-commerce And services website and to supply the goods or services you have requested your information will also enable swaroo e-commerce And services to bill you and to contact you where necessary concerning your orders and your ongoing account with swaroo e-commerce And services swaroo e-commerce And services may use the information to administer, improve and develop products and services. in particular, swaroo e-commerce And services may use the information to contact you for your views on services and to notify you occasionally about important changes or developments to the website or services. swaroo e-commerce And services may periodically send promotion emails about new products, special offers or other information which you may find interesting using the email address which you have provided. from time to time, swaroo e-commerce And services may also use your information to contact you for market research purposes. swaroo e-commerce And services may contact you by email, phone,fax or mail. Ads may use the information to customize the website according to your interests. SECURITY swaroo e-commerce And services is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure swaroo e-commerce And services have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that collect online. swaroo e-commerce And services will retain your information for a reasonable period or as long as the law requires. How swaroo e-commerce And services uses cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. onces you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. cookies allow web applications to respond to you as an individual. The web applications can tailor its operations to your needs, like and dislikes by gathering and remembering information about your preferences. swaroo e-commerce And services uses traffic log cookies to identify which pages are being used. This helps swaroo e-commerce And services analyse data about web page traffic and improve website in order to tailor it to customer needs. swaroo e-commerce And services only use this information for statistical analysis purposes and then the date is removed from the system. overall, cookies help swaroo e-commerce And services provide you with a better website, by enabling swaroo e-commerce And services to monitor which page you find usefull and which you do not. A cookie in no way gives swaroo e-commerce And services access to your computer or any information about you, other then the swaroo e-commerce And services. you can choose to accept or decline cookies. most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from talking full advantage of the Website. Links to other website may swaroo e-commerce And services website may contain links to others websites of interest. However, onces you have used these links to leave swaroo e-commerce And services site, you should note that swaroo e-commerce And services does not have any control over that other website. Therefore, swaroo e-commerce And services cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. you should exercise caution and application to the website in question. controlling your personal information you may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. if you have previously agreed to swaroo e-commerce And services using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing swaroo e-commerce And services. swaroo e-commerce And services will not sell, distribute or lease your personal information or third parties unless swaroo e-commerce And services have your permission or are required by law to do so. swaroo e-commerce And services may use your personal information to send you personal information to send you promotional information about third parties which swaroo e-commerce And services thinks you may find interesting if you tell swaroo e-commerce And services that you wish this to happen. Accessing and updating you are entitled to see the information held about you and you may ask swaroo e-commerce And services to make any necessary changes to ensure that it is accurate and kept up to date. you may request details of personal information which swaroo e-commerce And services holds about you under the Date protection Act. trems and conditions ---------------------------- swaroo e-commerce And services ARE SUBJECT TO THESE TERMS AND CONDITIONS (“AGREEMENT”) REGARDLESS OF OTHER OR ADDITIONAL TERMS OR CONDITIONS THAT CONFLICT OR CONTRADICT THIS AGREEMENT IN ANY PURCHASE ORDER, DOCUMENT, OR OTHER COMMUNICATION (“ORDER”)” PREPRINTED TERMS AND CONDITIONS ON ANY CUSTOMER (“CUSTOMER”) DOCUMENT (FOR EXAMPLE: PURCHASE ORDERS OR CONFIRMATIONS.) AND/OR ALL TECH’S FAILURE TO OBJECT TO CONFLICTING OR ADDITIONAL TERMS WILL NOT CHANGE OR ADD TO THE TERMS OF THIS AGREEMENT. 1. ORDERS. All Orders are subject to acceptance by swaroo e-commerce And services reserves the right to allocate the sale of Products among its customers. Orders for special, custom, value-added and Products specifically identified by swaroo e-commerce as nonstandard are non-cancelable and non-returnable The Customer may not cancel or reschedule Orders for standard Products without swaroo e-commerce consent. The performance of any value-added service may void the manufacturer’s warranty and render products non-returnable. 2. PRICES. swaroo e-commerce quoted prices apply for 30 days or as otherwise stated in its quote. swaroo e-commerce may increase prices if swaroo e-commerce costs increase or other circumstances beyond swaroo e-commerce reasonable control. Prices are for Products only and do not include taxes, impositions and any other charges, fees, shipping charges and duties imposed by any government authority. Customer is responsible for any additional fees and taxes. 3. TERMS OF PAYMENT. Payment of the total invoice amount, without offset or deduction, is due 30 days from the invoice date. On any past due invoice, swaroo e-commerce may charge interest from the payment due date to the date of payment (at 1-1.5% per month), plus reasonable attorney fees and collection costs. swaroo e-commerce may change the terms of Customer’s credit at any time. swaroo e-commerce may apply payments to any of Customer’s accounts. 4. DELIVERY AND TITLE. Customer is responsible for all shipping costs and any applicable surcharges. Title and risk of loss pass to Customer upon delivery of the Products to the carrier. swaroo e-commerce delivery dates are estimates only and swaroo e-commerce is not liable for delays in delivery. swaroo e-commerce reserves the right to make partial shipments and Customer will accept delivery and pay for the Products delivered. A delayed delivery of any part of an Order does not entitle Customer to cancel other deliveries. 5. ACCEPTANCE OF PRODUCTS AND PRODUCT RETURNS. Customer must notify swaroo e-commerce in writing of any damage, shortage, or other discrepancy to Products within 10 days after delivery. After the 10th day Customer is deemed to have accepted the Products and may not revoke acceptance. Customer cannot return Products without a return material authorization (“RMA”) number. Returned Products must be in original manufacturer’s shipping cartons or equivalent. Customer must return all Products, freight prepaid, as specified in the RMA and pay any restocking charges. swaroo e-commerce discretion, swaroo will return all Products not eligible or return to Customer freight collect, or hold Product for Customer’s account at Customer’s expense. 6. SWAROO E-COMMERCE AND SERVICES PRIVATE LIMITED WARRANTY. swaroo e-commerce will transfer to Customer any Product warranties and indemnities authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. swaroo e-commerce warrants the Products will conform to the manufacturer’s specifications. Value-added work performed by swaroo e-commerce on Products will conform to Customer’s specifications. swaroo e-commerce makes no other warranty, express or implied. SWAROO E-COMMERCE MAKES NO WARRANTY OF MERCHANTABILITY, FITNESS FOR PURPOSE OR NON-INFRINGEMENT. If Products do not meet manufacturer’s specifications or if value-added work by swaroo e-commerce does not meet Customer’s specifications, swaroo e-commerce has the option to (1) repair the Products, (2) replace the Products at no cost to Customer; or (3) refund Customer’s purchase price. Customer must return Products to swaroo e-commerce, along with acceptable proof of purchase, within 30 days from date of delivery, freight charges prepaid. 7. LIMITATION OF LIABILITY. SWAROO E-COMMERCE IS NOT LIABLE FOR AND CUSTOMER IS NOT ENTITLED TO ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; FOR EXAMPLE, LOSS OF PROFITS OR REVENUE, LOSS OF DATA. LOSS OF USE, REWORK, MANUFACTURING EXPENSE, INJURY TO REPUTATION, OR LOSS OF CUSTOMERS. CUSTOMER’S RECOVERY FROM SWAROO E-COMMERCE FOR ANY DIRECT DAMAGES WILL NOT EXCEED THE PRICE OFTHE PRODUCT AT ISSUE. CUSTOMER WILL INDEMNIFY, DEFEND AND HOLD SWAROO E-COMMERCE HARMLESS FROM ANY CLAIMS BASED ON; (I) SWAROO E-COMMERCE’ COMPLIANCE WITH CUSTOMER’S DESIGNS, SPECIFICATIONS OR INSTRUCTIONS, (II) MODIFICATION OF ANY PRODUCTS BY ANYONE OTHER THAN SWAROO E-COMMERCE OR (III) USE IN COMBINATION WITH OTHER PRODUCTS. 8. FORCES BEYOND SWAROO E-COMMERCE CONTROL. swaroo e-commerce is not liable for failure to fulfill its obligations for any accepted Order or for delays in delivery due to causes beyond its reasonable control, (for example: acts of God, acts or omissions of the Customer, man-made or natural disasters, epidemic or medical crises, materials shortages, strikes, acts of terrorism, delays in transportation, or inability to obtain labor or materials through its regular sources). 9. USE OF PRODUCTS. Products are not authorized for use in critical safety or other applications where a failure may reasonably be expected to result in personal injury, loss of life, or catastrophic property damage. If Customer uses or sells the products for use in any such applications, Customer acknowledges that such use or sale is at Customer’s sole risk. Customer will indemnify, defend and hold swaroo e-commerce and the Product manufacturer harmless from and against any and all liabilities and costs arising out of or in connection with such use or sale. 10. EXPORT/IMPORT. Certain Products sold by swaroo e-commerce and other related technology and documentation are subject to export control laws, regulations and orders of the United States and the export or import control laws and regulations of other countries. Customer will not directly or indirectly export or divert any Products and other related technology and documentation to any third party or country where such export or transmission is restricted or prohibited. Customer agrees it is responsible to obtain any license to export re-export, or import as may be required. 11. PRODUCT INFORMATION. Product information, including information related to a Product’s specifications, export/import control classifications, uses or conformance with legal or other requirements, is obtained by swaroo e-commerce from its suppliers or other sources. Such information is provided by swaroo e-commerce on an “AS IS” basis. swaroo e-commerce makes no representation as to the accuracy or completeness of the Product information, and disclaims all representations, warranties and liabilities under any theory with respect to the Product information, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. swaroo e-commerce recommends Customer validate any Product Information before using or acting on such information. All Product information is subject to change without notice. swaroo e-commerce is not responsible for typographical or other errors or omissions in Product Information. 12. GENERAL. a. The laws of the State of New York will exclusively govern any dispute between swaroo e-commerce and Customer. b. Customer may not assign this Agreement without the prior written consent of swaroo e-commerce. c. This Agreement can only be modified in writing signed by authorized representatives of both swaroo e-commerce and Customer. d. Statements or advice (technical or otherwise) if given without charge, are an accommodation to Customer and swaroo e-commerce has no responsibility or liability for the content or use of such statements or advice. e. swaroo e-commerce’ failure to object to any document, communication, or act of Customer will not be deemed a waiver of any of these terms and conditions. f. The unenforceability of any of these terms or conditions will not affect the remainder of the terms or conditions. g. Products, including software or other intellectual property, are subject to any applicable rights of third parties, such as patents, copyrights and/or user licenses. h. Customer and swaroo e-commerce will comply with applicable laws and regulations. shipping policy -------------------- sales only online delivery time 24th to 72h your doorstep customer's Refund & cancellations ------------------------------------------------- We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at krishnamohankyama@gmail.com. Please note that returns will need to be sent to the following address: AS PER SHIPPING LABEL If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at krishnamohankyama@gmail.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at krishnamohankyama@gmail.com In certain cases (including but not limited to selling illegal products/items), Dotpe shall have the right to cancel the orders (or any products/items). cancellation or rejection of the order / items ------------------------------------------------- for pre-paid orders, in the event of any cancellation or rejection of the order or any particular items(s) in the order by merchant,due to any reason (including but not limited to unavailability),the amount equivalent to the price of the cancelled or rejected order/item along with the applicable GST amount will be refunded to the customer, which amount will normally be credited within 3-5 business days from the date of cancellation/rejection If amount is debited however order is not successful ------------------------------------------------- for pre-paid orders, if the amount for an order / items therein is debited from the customer's account/card however the order is not successful, then the concerned amount along with the applicable GST amount will be refunded to the customer which amount will normally be credited within 3-5 business days from the payment date contact us ----------------- 📞 7893244665 ✉️ gmali : krishnamohankyama@gmail.com Address; 828/A/30 Amba graden colony mehdipatnam